HEALTHCARE WORKFORCE TRAINING (Essential Training for Clinical Staff) Featured

CLINICAL COMMUNICATION, HANDOVER AND ESCALATION USING SBAR

Clinical Communication, Handover and Escalation Using SBAR Effective clinical communication is essential for delivering safe, high-quality patient care. Poor communication during shift handovers, r...

6 Lessons
1 student enrolled
Last updated Oct 2026

About This Course

Clinical Communication, Handover and Escalation Using SBAR Effective clinical communication is essential for delivering safe, high-quality patient care. Poor communication during shift handovers, referrals and emergencies can result in delayed treatment, medical errors and preventable patient harm. This course equips healthcare professionals with the knowledge and practical skills to communicate critical patient information clearly, accurately and confidently using the SBAR (Situation, Background, Assessment and Recommendation) framework. Through practical examples and realistic clinical scenarios, learners will explore structured handovers, effective teamwork, recognition of patient deterioration and timely escalation of clinical concerns. The course also emphasises active listening, professional accountability, closed-loop communication and continuity of care across healthcare settings. Designed for nurses, midwives, doctors and other healthcare professionals, this course promotes safer clinical decisions, improved collaboration and better patient outcomes.

Course Curriculum

6 Lessons

Practice Materials

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CLINICAL COMMUNICATION, HANDOVER AND ESCALATION USING SBAR
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This course includes:

  • 6 Lessons
  • Practice Quiz & Exam
  • Full lifetime access
  • Certificate of completion
  • Access on mobile & desktop
1 student enrolled
Last updated 10 Oct 2026
Program: HEALTHCARE WORKFORCE TRAINING (Essential Training for Clinical Staff)